Top 20 User Research Agencies In London

Align your team members with a common process and up skill your staff with in house training. Choose from an already existing public course or design your own bespoke course for your specific goals and needs and change the way that your staff work, not only increasing their theoretical knowledge but their practical skill set too.

Using examples from your recent projects, your team members can find out how to make potential improvements within business analysis and agile project management with our blend of training and consultancy from industry experts.

A London based UX Research Agency operating internationally. We help businesses deliver transformational change in the areas of user experience strategy, digital processes and online performance through UX consulting, insight generation and UX design. We bring genuine skills and capabilities whether that is launching new products and services or optimising existing websites/ digital assets. Our goal is to help you optimise the user experience of your products/services for your end users

We are a senior team of strategists, researchers and designers who are all share the same drive to quickly deliver value for you by creating value for your customers. We all share the same values of being curious, rigorous, collaborative and approachable in the way we work.

We collaborate with you as a trusted partner, understanding your unique needs and delivering the most effective approach to support you

We introduce a repeatable, cost-effective and low-risk process to uncover exciting ideas that are often game-changing. Partnering with you, we drive value quickly, rather than spending months thinking, we design, test and deliver quickly.

"Our organisation, the Solicitors Regulation Authority, has used MRFGR to support our recruitment requirements for focus groups and public events and we have always found their service and achievements to be excellent. They have demonstrated a commitment to meet last-minute requirements in a calm and professional manner and we would not hesitate to recommend them."

"When I phoned Matthew at MRFGR I was in a bit of a pickle. I needed to recruit 25 consultant pediatricians for telephone interviews (with minimal incentive) across 8 countries, two of which were non-English speaking. Oh, and I needed to have recruited and completed the interviews in 12 working days. Surprisingly, Matthew wasn't taken aback by this and set about the task with enthusiasm. Even against these challenging timescales, Matthew was able to deliver all 25 consultants - a phenomenal effort. I was extremely happy. And, more importantly, so was my client."

"MRFGR were not the cheapest firm who pitched for our work, but I am happy that I decided to go with them. I feel that their database is extensive and this combined with their excellent client service means that they offer a higher degree of reassurance and peace of mind than other recruitment agencies we have worked with in the past. When we had a problem to resolve at short notice they did this very quickly. I would happily work with them again."

Savanta is a fast-growing data, market research and advisory company. We inform and inspire our clients through powerful data, empowering technology and high-impact consulting. All designed to help our clients make better decisions and achieve faster progress.

Savanta is the intelligence business that helps companies to make better decisions.

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With a passion for understanding brands and their customers, our strategic insights allow you to make the right decisions by bringing your customers into the very heart of your business. As an award-winning agency, we have provided over 20 years of intelligent and meaningful market research expertise for high profile brands, and continue to deliver first-class, game-changing business insights for our clients - right across the world.

To us, insight stems from real discovery - exploring new ground to reveal a richer, deeper understanding of your brand, markets, customers and culture. It’s about eureka moments and clarity. Ultimately, it’s about growth.

The story began in 2007 when Paul Kavanagh and Rune Wennesland met over coffee to discuss setting up Beehive, a market research agency based in London.

Both felt they could achieve more by branching out on their own, so that’s exactly what they did. And consequently Beehive was created, a specialised market research agency. Ultimately it was achieved by combining complementary expertise and a shared conviction to transform business decision making.

We know that major brand and product development takes time – it’s a marathon not a sprint, as the saying goes. With a stable team we offer our clients value that builds, and the depth of understanding that comes with a sustained relationship. It’s why the majority of our clients choose to stay with us, project after project.

Established in 2002, our client base includes advertisers, researchers, manufacturers, think tanks, strategic consultancies both in the UK and abroad.

We adjust our approach to meet the specific demands of each project, using targeted on-site recruitment, skilled desk researchers and an outstanding team of experienced telephone interviewers.

We work closely with our clients from the beginning of their project to ensure robust, achievable and successful research.

Whycatcher’s innovative in-the-moment tools have been designed to deliver media-rich, actionable insights. As well as enabling us to launch agile research communities and product/Beta trials, our platform is the first to fully integrate WhatsApp. Through Whycatcher, you will get closer to your customers than ever before.

With Jigsaw you always get a senior, experienced team. This really shows in the value they add to research, both in design and execution, as they are able to build on their previous experience. Research is always well presented with a team who are credible with senior stakeholders. Always a real pleasure to work with.

Research Techniques The Business Research Company uses a range of advanced research techniques. These include proprietary data sources and hidden web search, skilled elicitation techniques, mystery shopping and observational research. Consultants receive training and certification from the Market Research Society in research ethics and practices.

Information Quality The Business Research Company maintains multiple levels of quality control on 100% of the output to ensure premium quality. Data is drawn from established sources and expert interviews, and is fully referenced. All our content is edited by a team of UK academics.

Delivery Research findings are delivered in person or by video conference. Extensive opportunity is given for questions and discussions. The delivery formats may include Word, Databases and Power Point presentations.

Responsive market research services from dedicated fieldwork specialists When you’re ready to conduct qualitative or quantitative market research in the UK, Europe and beyond, you need a partner who can run with your plan and execute it exceptionally well. You want a company that understands your recruitment and facilitation needs for focus groups, in-depth interviews (IDIs), ethnographies, online bulletin boards and surveys of all types and can deliver the right target participants when and where you need them.

Consumers experience brands across an ever-growing number of touch-points and in each encounter, effective design can enhance an individual’s relationship with a brand. Think of a brand you love; we bet design played a fundamental role in building that connection

Unpicking’ consumers’ relationship with design is a complex challenge that requires a specialist approach. The Big Picture has specialised in researching design on a global scale for over 25 years, and it’s a focus we’re very proud of; it shapes the type of people we recruit to the agency, the projects we take on and the output we produce

We offer a breadth of qualitative and quantitative research approaches, as well as consultancy and semiotics, to deliver impact for our clients. And often it’s a blend of more than one of these disciplines that provides the most impactful solution. We focus on your objectives and then create the right solution to maximise impact

Here’s a small sampling of some of the exciting projects we’ve worked on at Hook Research. If you would like to know more about a specific project, or our broader experience in the industry, please don’t hesitate to get in touch.

We’re a content development agency made up of a senior team of market researchers and strategists. With over 50 years of client and agency experience, we have a strong commercial awareness and have helped produce prize-winning creative content. We really love our work – from shedding light on a hard-to-reach consumer base in London to evolving a classic animation for a global youth audience – and enjoy getting involved across all aspects of our projects, from recruitment and moderation to idea generation and merchandising.

We’re based in London, in the beating heart of the brand, product and retail world, but we pride ourselves on the national and international nature of our work – location is no barrier, so let’s See each other over a coffee! Get in touch to tell us about your research challenges and needs…

We help brands grow, pure and simple. Our community of talented researchers and data analysts come at each brief with a fresh perspective and an inquisitive open mind.

We love this unfussy articulation of our work. While we use cutting-edge quantitative, qualitative and data analysis techniques on a daily basis, these are the means to an end. The important thing is what happens next; our role is to distil and interpret findings into stories and recommendations that are clear, smart and aid decision making.

In terms of the projects and research we work on, we think of them as distinct but interlinked branches: we explore, nurture, evaluate and interrogate.

Sapio Research is a UK-based consumer and B2B market research company. We deliver valuable evidence to our clients using our ABC process. We support them to understand their audience, make vital business decisions relevant to their brand and market, and create extraordinary headlines and content.

Launched in 2016 with 3 co-founders, Sapio has nearly 20 employees (and growing) whose, fast, friendly, flexible and forthright approach fuels their passion for using their skills for good. We have an international client list of top PR & Marketing agencies and household name brands too.

Sapio Research won the UKBA Gold Professional Services award in 2020 and was shortlisted for Lloyds Bank British Business Scale Up Excellence Awards in 2021 having achieved 72% revenue growth.

Our work is varied and spans different industry sectors and audiences. What we love most about our work is the constant variety of business challenges and the opportunity to combine traditional and new ways to address them. We work with a full range of qual and quant methods, be it standalone or seamlessly integrated. Pop-up supper clubs, interviewing children overseas about TV, cultural immersions, multi-market quant surveys, proposition validation…we’ve done it all and we’re hungry for more!

We were chuffed to bits to win the coveted MRS Award for ‘Best Place to Work’ back in 2013. We’ve worked hard to make sure our crown hasn’t slipped. Our team make us what we are; Razor sharp and creative. Or as our accountant once said, ‘a bunch of guys who overthink every decision’. We reckon that’s what our clients pay us for and we have a ton of fun along the way.

Our services range from Design research and Experience strategy to Service design and Business innovation.

Delivering value to people through innovating or improving systems, communication and material components of a service across every touchpoint. Our team make us what we are; Razor sharp and creative. Or as our accountant once said, ‘a bunch of guys who overthink every decision’. We reckon that’s what our clients pay us for and we have a ton of fun along the way.

Designing more effective processes to increase your competitive advantage and likelihood of success.

We are Kadence International, the global boutique market research agency.

Kadence International was founded in London in 1991. Since then, we’ve grown to support our clients as they seek to take advantage of new growth opportunities across the world, with offices across Asia, the US and Europe. Our team make us what we are; Razor sharp and creative. Or as our accountant once said, ‘a bunch of guys who overthink every decision’. We reckon that’s what our clients pay us for and we have a ton of fun along the way.

We have the global reach of a large research company but we’ve never lost the agility and personalised service of a small boutique. We’re nimble and collaborative, with genuine connections across our offices. The result? Wherever you’re based, you get access to the sector and methodological experts across our global network as well as the rich cultural understanding needed to set your project up for success.